Complaints Process
Select a topic
- Application Process
- Banking Switch
- Complaints Process
- Covid-19 Credit Guarantee Scheme
- Customer Information Notice – Consolidation of Capitalflow Entities
- Energy Efficiency Loans Scheme
- Equipment & Vehicle Financing
- Euriobor Interest Rate Changes
- For Partners
- How Does It Work
- Motor Finance
- Property Finance
- Socially Responsible Investment and Lending
- Ukraine Credit Guarantee Scheme
If you are not satisfied with the outcome, you can refer your complaint to the Financial Services and Pensions Ombudsman (FSPO) which is an independent body. You can email the FSPO at info@fspo.ie or telephone it on 01 567 7000.
You can also write to the FSPO office at Lincoln House, Lincoln Place, Dublin 2, D02 VH29
Information about the FSPO is also available from its website www.fspo.ie
